PRIVACY POLICY
Type Of Information Collected:
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
How This Information Is Collected:
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
Why This Information Is Collected:
We collect such Non-personal and Personal Information for the following purposes:
- To provide and operate the Services;
- To provide our Users with ongoing customer assistance and technical support;
- To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
- To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
- To comply with any applicable laws and regulations.
How We Store, Use, Share And Disclose Our Site Visitors' Personal Information:
Our company is hosted on the Lodgify.com platform. Lodgify.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Lodgify.com’s data storage, databases and the general Lodgify.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Lodgify.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
How We Communicate With Our Site Visitors:
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
How We Use Cookies And Other Tracking Tools:
A cookie is a small data text file which a Website stores on your device's hard drive (if your Web browser permits) that can later be retrieved to identify you to us. When you use our site we will store cookies on your device in order to facilitate and customise your use of our site.
There are two types of cookies:
Session cookies: These are temporary cookies that remain in the cookie file of your browser until you leave the website, allowing you to carry information across pages of our website and avoid having to re-enter information. They also allow us to compile statistics that enable us to understand how users use our website and to improve the structure of our website (i.e. which items you added to cart, in what colour and what size).
Persistent cookies: These remain in the cookie file of your browser for much longer (though the duration will depend on the lifetime of the specific cookie), and enable us to make your use of the site easier, allow you to retrieve an earlier shopping cart, make the site run more smoothly and help us to maintain site security. These cookies are also used to show you relevant/personalised marketing content or to display targeted advertising and/or share this data with third parties for the same purpose.
There are also Third Party cookies from Lodgify and Stripe and applied to make this site operational:
Lodgify - more information about Lodgify Privacy Policy please click here
Stripe, Inc. - Stripe is the card payment processor used in our checkout, and they use cookies as part of their credit card fraud prevention mechanisms. These cookies last between 30 minutes and 1 year. For more information about the Stripe privacy policy, please click here.
You have the ability to accept or decline cookies by modifying the settings in your browser. However, you may not be able to use all the interactive features of our site if cookies are disabled. You can easily delete any cookies that have been installed in the cookie folder of your browser.
How Our Site Visitors Can Withdraw Consent:
If you don’t want us to process your data anymore, please contact us at: samjanemitch@me.com or send us mail to:
Gate House, Gate Lane, Freshwater Bay, Isle of Wight PO40 9QT
Privacy Policy Updates:
We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
Questions And Contact Information:
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at: samjanemitch@me.com or send us mail to: Gate House, Gate Lane, Freshwater Bay, Isle of Wight PO40 9QT